Services

Guest Services

Mall Management

The mall management office is located down the hallway next to Anthropologie.
Phone Number: (804) 560-7467
Shopping Line Phone Number: 804-560-7467
Mall Management Office Hours: Monday – Friday, 8:30am – 5:00pm

Security

Phone: (804) 560-7241, Available 24/7
Security is located in the hallway near the Restrooms, which are located next J. Jill Security has lost and found, wheelchairs, strollers and a first aid kit for shoppers at Stony Point Fashion Park.

Wheelchairs & Strollers

Complimentary wheelchairs and strollers are available. Please call Security at 804-560-7241 for assistance.

Lost and Found

Misplaced an item during your visit? Please contact Security at 804-560-7421.

Restrooms

Located in the hallway next to J.Jill. They include spacious, private Family Restrooms with child-sized toilets and sinks where parents can feel comfortable assisting their children.

ATMS

ATMS are located in the Restroom Hallway next to J.Jill and inside Dillard’s main mall entrance.

  • Restroom Hallway – next to J.Jill
  • Inside Dillard’s main mall entrance

WIFI

Stony Point Fashion Park offers FREE Wireless Internet (WiFi) available to our shoppers throughout the mall.

Play Area

The Play Area is open Monday – Saturday, 11 am to 7 pm and Sunday 12 pm – 6 pm.

Comfortable Gathering Places & Fire Feature

The fire feature is located near Saks Fifth Avenue. Comfort seating is located in front of Saks Fifth Avenue and around the Pop Jet Fountain. Heated seating is located throughout the center.

Dog Friendly

Stony Point Fashion Park is a dog-friendly shopping center. Be sure to check out the Dog Park which is open daily from dawn to dusk

Dog Code of Conduct

Customers may bring their leashed, well-behaved dogs to the common areas of Stony Point Fashion Park. In addition, stores that allow dogs inside will have sticker on their doors or windows. These merchants may have rules in addition to Stony Point Fashion Park. For your convenience, Dog Comfort Stations and disposable waste bags are located throughout the mall.

Rules for Owners and Dogs are as follows:

  • All dogs must be leashed or inside a carrier at all times. Leashes must be no longer than six feet (6′) in length
  • Dogs must be under owner’s control at all times
  • At no time is an owner permitted to leave his or her dog unattended, tethered, or tied up
  • Owners are responsible for cleaning up after their dogs and, by law, are responsible for the behavior of their dogs
  • Dogs are not allowed in or on any fountains, planters, or furniture
  • Dogs are not allowed in restaurants, except for Service Animals
  • If, at any time, the management of Stony Point Fashion Park determines that the behavior of a dog is causing a disturbance to others, the owner will be asked to remove his or her dog from the premises
  • Owner must comply with all applicable laws, including laws pertaining to dog licensing and vaccinations
  • Do not leave your dog alone in your vehicle

Please note that Stony Point Fashion Park Mall Management has the right to modify or change these rules without notice.