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Contact UsWhat are the mall’s hours?
Monday – Saturday 10am – 8pm, Sunday 12pm- 6 pm
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FAQ
General FAQs
What is the mall’s phone number?
254-699-2211
What is the mall’s address?
2100 South W.S. Young Drive, Killeen, TX 76543
Are pets allowed?
No, service animals only.
How do I contact Security?
254-699-1732
Is there a lost and found?
Yes, contact security or mall office 254-699-2211.
Can I purchase gift cards?
No.
How do I contact customer service or mall management?
254-699-2211
Where is the mall management office?
Located near JC Penney and the children’s play area.
Where can I find job openings?
Website, www.killeenmall.com/jobs
Amenities FAQs
Do you have Wifi?
Killeen Mall free WIFI
Is there a movie theatre?
No.
Are strollers or wheelchairs available?
Yes. Strollers are near Trudy’s Hallmark and wheelchairs in the mall office.
Do you allow mall walkers?
Yes. One entry open at 6am for mall walkers. It is on the north side of the mall, loading dock #3. One lap around the mall is 3/4 mile.
Is there a play area for kids?
Yes, by JC Penneys.
Are there family restrooms?
Yes, in the food court.
Is there a bank or ATM?
Yes, one by Zales and one at the food court. Dillard’s also has 2 ATMs inside their store.
Is there a nursing room available?
Yes, in the food court restroom area.
Where are the restrooms?
One set located in the food court area and one set by Kay Jewelers.
Where is the food court?
The food court is between JC Penneys and Burlington Coat Factory with it’s own entrance on the SW side facing Interstate 14
Who can I contact about opening a business in the mall?
Contact the mall management office, 254-699-2211.
Rides & Parking FAQs
Where can I find parking?
Parking is available around the entire mall.
Is valet parking available?
No.
What public transport options are available?
HOP bus stop is located on the east entrance of the mall between Burlington and JC Penney.
Is there a Lyft/Uber area?
Yes.
Where is the Rideshare area located?
2 spaces located near the food court entrance.
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